Photos
Hours
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Sat | Closed |
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Mon | Closed |
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About Big Tree Self Storage
Big Tree Self Storage offers both climate controlled and standard units. We offer competitive prices and you have the Big Tree Self Storage guarantee that we will beat any price in town for a similar sized storage unit, simply make your reservation online, bring in your reservation confirmation and we will be sure you get the best rate Our facility is located in the Longwood, Fl and Lake Mary, Fl area, just minutes from Orlando. We also offer a full line of storage and moving supplies for sale at our on-site office. * Insurance is required for rental at our facility, and can be purchased through us beginning at 9 per month.
Unit Sizes and Pricing
Features
- 24-hour access
- Video cameras on site
- Loading dock (truck access size-64ft)
- Handcarts available
Customer Reviews 65
Antonio Moreno
They are true professionals that treat you with respect and dignity!
Julian Walcuch
Exceptionally clean inside the storage depot. I know my stuff will be well cared for inside my locked unit.
Joel Adkins
Lilah was awesome, very helpful and informative. Storage unit and facility were exactly what was advertised and expected.
Toby
Easy move in and good access. Staff are helpful.
Cheyanna Byrd
The lady that helped me even helped me tak heavy items to the top of the wobbly stairs. She was amazing
Monica Hamilton
Every now and then I run across employees, asst. managers, & managers that have provided good customer service, but the manager (Lilah)at Big Tree provides EXCELLENT service and hospitality like no other. Going above and beyond is an understatement, as she is always assisting me with my unit as well as my mailbox issues. I honestly look forward to communicating with her, because I enjoy her warm personality, friendly smile, attitude, and above all, her professionalism. I've been a tenant there for a little over a year and have not regretted choosing Big Tree one bit. If gold medals are distributed, I hope she receives one and then some.
Monica
I think if the first month goes well I’m sold!
Marc-Anthony
Loved the price and the helpfulness of the staff and easiness of signing up.
Joshua
got a lot of space for a low price
James
Good value good price close location
Kennedy
Pretty well priced, but make sure you have proof of insurance or else you’ll get charged and extra ten dollars a month. The manager is super nice and helpful. The stairs for the 2nd floor units is sketchy and can’t handle heavy or awkward shaped items.
Jeannie Young
I needed a unit last minute, and found Big Tree Self Storage on SelfStorage.com. I spoke to the manager, and she was very helpful, and had everything ready for me when I got to the facility 15 minutes before closing time. I will certainly recommend them to anyone looking for storage.
Ryan
Very friendly staff and perfect size. Location is easy to find and exactly what we needed.
Shawnetta
A team member called to confirm my reservation and taking to me about the facility .. Very helpful
Eric
Shopped around before I made my decision and glad I did. I was going to pay 4 times the amount with the other guys before I found big tree. Excellent customer service was what finally sold me. Moving was quick as the entrance was close to my unit and I had access all night. Im moved in and worry free :)
Racheal
The staff is very friendly, the units are clean and easy to access and I feel safe having my stuff there.
Steven L
Good storage unit and very friendly staff.
Adrienne
The staff were very helpful and knowledgeable! They helped with all my needs and helped save me money as well!
Marsha
VERY HAPPY, GOOD CUSTOMER SERVICE, RETURNS CALLS, GAVE BEST DEAL! WOULD USE AGAIN
Don
Management was pleasant, facility is clean and like the 24 hour access. Price was right to!
Manuel
Everything was great. I was able to reserve my unit online at a great price at an ideal location for me with no problem. The person that was working the day I moved in was extremely friendly and helpful. I highly recommend Big Tree Self Storage to anyone with storage needs in the Orlando area.
Marsha Griffin
Found Big Tree Storage Online through Spare foot. It was pretty easy, quick, and reserved my choice without a credit card or obligation. It was still saved when they followed up to confirm, and answered all my questions. The staff manager (Lilah) was quick & efficient and quickly offered to see both of my choices. I found her to be very nice and quick to please, gave me an even better price than the price online, plus honored the free month. (Paid $13 for 1 1/2 months !! 5x10) As far as those who crabbed about Lilah, ignor them!!!.... she is direct but she is very professional. (Your just renting a space, not ordering steak at Ruth Chris restaurant for heavens sake!) She reassured me of security too. Also, (I even overheard her waive a late fee while I was waiting) . Very Clean place. Would use again!!! Give a call, best price around.
Beth & Joe
We were able to fit all of our belongings in our 10x10 loft unit. It's such a great price for the size of the unit! The manager was friendly and helpful. The facilities were very clean. The location is perfect for my family. We have nothing negative to say about Big Tree storage!
paul
It was a very pleasant experience. The young lady who rented me the unit was very helpful and considerate. Would recommend you to anyone...
cynthia
The gal that followed up on my reservation, called me and took care of me when I arrived was a great first impression for your company. Direct, pleasant, and helpful! Thank you for making a tough day a better day.
Beth
The manager was friendly. The facility looks very clean.
Sumeet
During office hours, found staff missing from seat for almost 30 minutes. It takes a lot of time to get to the customer care executive.
Sumeet
Excellent place, works best for anyone who needs a space. I gave 4 instead of 5 in customer service because I had to wait for 30 minutes when I went for registration. At 10 am there was no one and she came back at 10.30.
Laine
This business offers the best value for the monthly fee.
Paul
You guy's and gals are great very6helpful and patient.. Thanks keep up the good work
Laine
This facility is far and away the most affordable I found (less than $50 a month for a loft unit). The loft units, which require a sliding ladder, are a good option if you won't be accessing your unit regularly and if you have others helping you moving in and out. I also like that someone always answers the phone immediately, and there's no automated system. They were flexible with my move-in date as well.
Amanda
the lady there worked with me to meet all of my needs in regards to space and price and found me an even better deal than originally quoted.
Amanda
the lady who helped me listened to my needs and went above and beyond to make sure everyone of them were met. she found me an even better deal than sparefoot and made sure i was completely informed and taken care of. espically during a stressful time for me. the units are a different kind of set up than i am familiar with but the price was great and she was extremely helpful. thank you sparefoot for helping to get me to such a wonderful person and place.
Kimberly
Best monthly rates in the area and the facility is easily accessible and clean. I highly recommend Big Tree Self Storage.
Charity
Upon reading other reviews I had concerns about the band practices, skateboarders, and the fact that the property is not gated. After viewing the property, ALL of my concerns were alleviated. The owner is FANTASTIC; superb customer service, very personable, and was great to work with on the phone and in person. The units (especially the lofts) are incredibly well priced. As for the security concerns: after viewing the property and units, I was not the least bit worried about the fact that the property is not gated or that they allow use of the facilities for recreational activities. The security camera setup is such that if anyone did force entry on a unit, they wouldn't get away with it! All-in-all, it is my opinion that for the price, quiet and convenient location, and quality of service, you won't find a better deal and it would be nearly impossible to win out in any of those factors in the local area. If you need storage, their loft units (although accessed by stairs) are at an unbeatable price and their ground level units are still a great deal if you need something more easily accessible.
Hanna
I like the temperature control and value for space. My only isnt is two out of the three times I've been there theres been a bum sitting near my unit just sitting there like he lives there with no shirt on, a book a 2 liter of soda charging a phone reading. People shouldn't be able to stay there an extended period of time, especially walking around in short shorts
Anne
No complaints. Satisfied with everything!
Thomas
M
Picked the storage for location and price. Site was clean and secure.
Manuel
Everything was great from the location to the price to the help and service I received from the person that attended me.
Andres
All is great except second story 5x5 storage unit access requires the availability of a high step ladder on a 1st come 1st serve basis.
Ruth
Clean, comfortable and friendly
Edward
no problems.
Christopher
Very nice staff units are at a good price. I would recommend this place to all my friends.
shaoming
Centrally Located in Longwood, FL. Bathroom available to use. But some of us may have to climb to their storage units by stairs.
Brian
Rented a 5x10 loft unit. Was able to complete paperwork quickly. Courteous and professional staff. Unit was very clean and easily accessible.
Ivan martinez
The llace is nice and clean and also pretty cheap for what it is. It does make it a little annoying for the top storages but for 45 bucks a month its ok.
Fred Kells
The person in line ahead of me was treated with unbelievable rudeness by the office staffer, and when I asked if she treated all customers that way, she just shrugged her shoulders and pointed to the door. Needless to say, I passed on this place. (Perhaps their low prices are an attempt to offset their horrible customer service.)
GT
Clean, professional & reasonably priced, Big Tree Storage is a little bit of the beaten path, but a great, clean and safe place to store my things. I would highly recommend!
Jeremy
No gate. Open 24 hrs. Anyone can walk in. I'm only storing non valuables.
Allison
Simple, quick, and easy. Worth the price I'm paying.
Cleveland
Great storage space and very sercure clean as well..
Max
I am extremely happy with my service. For just needing a place to put my stuff for the summer, it was an awesome price and let me store my belongings with ease
Sannica Saint-Cyr
Staff was very friendly and helpful. Best prices in the area. The only thing is that I have to use a metal mobile staircase to reach my unit, but it is worth the price.
Chris
Lori
The staff is friendly, helpful and very upfront as to what type of unit I leased, etc. I would recommend them to anyone. The only concern would be the bands that practice and making sure they know to close doors. Also, they really should not skateboard through the facility and the promoter, but they did seem like good kids.
Jackie Camargo
Anyone i spoke to was helpful and friendly, it really was a stress free process
Jade
We were given a loft unit, which was not told to us prior to moving and since we had furniture this was inconvenient. We originally were given a unit that was located directly behind a pole, I'm not sure how you move in to a unit that you can hardly enter.... They were able to give us an alternate unit to the "pole" unit but still a loft. It will work for the price we are paying and what we need but over all not what I was looking for.
Lea Anne
Fast and friendly service, easy to get in and out, great price. Was surprised by the mandatory $8/month insurance but overall highly satisfied.
Vicki
Terry
It has been very good
Robert
It was great!!!! I appreciate you guys service!!!!
Noemi
Very fast process to fill out the paper work. The storage room was a second floor unit unfortunately we have to use a ladder but for the price is a good compare to the competition.
Bruce R.
Carolyn
positive experience